LLNL:
Sandia:
Alliance for Computing at Extreme Scale (ACES):
ASC Computing Resources Help
| Lawrence Livermore National Laboratory | |
|---|---|
| High Performance Computing Support | |
| Hours | Monday through Friday, 8:00 a.m.–noon, 1:00–4:45 p.m. Pacific time |
| HPC Hotline (technical consulting) | |
| Telephone | (925) 422-4532 |
| OCF: lc-hotline [at] llnl.gov (lc-hotline[at]llnl[dot]gov) SCF: lc-hotline [at] pop.llnl.gov (lc-hotline[at]pop[dot]llnl[dot]gov) |
|
| HPC Account Management (passwords, accounts, forms, terminations) | |
| Telephone | (925) 422-4533 |
| Fax | (925) 422-0592 |
| lc-support [at] llnl.gov (lc-support[at]llnl[dot]gov) | |
| 24 hours a day, 7 days a week | |
| Operations (to report a system or network problem) | (925) 422-0484 |
| Postal address | LC Customer Services Group LLNL P.O. Box 808, L-63 Livermore, CA 94551 |
| Los Alamos National Laboratory | |
|---|---|
| Computing Help Center | |
| Hours | Monday through Friday, 8:00 a.m.–noon, 1:00–5:00 p.m. Mountain time |
| Telephone | (505) 665-4444 option 3 |
| Fax | (505) 665-6333 |
| consult [at] lanl.gov (consult[at]lanl[dot]gov) | |
| 24 hours a day, 7 days a week | |
| Operations (to report a system or network problem) | (505) 667-2919 |
| Sandia National Laboratories | |
|---|---|
| Sandia High Performance Computing OneStop Support | |
| HPC OneStop service desk hours are Monday through Friday, 8:30 a.m.–4:30 p.m. Mountain Time. Issues may be reported 24 hours a day via e-mail, telephone, and web form. | |
| High-Performance Computing Support | |
| Telephone | (505) 844-9328 or (505) 845 CCHD (2243), Option #8 |
| hpc-help [at] sandia.gov (hpc-help[at]sandia[dot]gov) | |
| Web Form (authentication required) |
https://arsprod.sandia.gov/kinetic/DisplayPage?name=SS-Engineering-HPC-SR |
| Account Requests | http://sarape.sandia.gov (Tri-lab and PSAAP users) |
| Network/System Access and Login Instructions | |
| ASC Tri-Lab Access | http://hpc.sandia.gov |
| Internal Access | https://computing.sandia.gov |