Lawrence Livermore National Laboratory



Sequoia

Other ASC Resources

LLNL (Internal Use Only): Cab, Inca, Juno, Muir, RZMerl, Zin

Sandia: Glory, Unity, Red Sky-S

Alliance for Computing at Extreme Scale (ACES): Cielo, Trinity (TBD)

ASC Computing Resources Help

Lawrence Livermore National Laboratory
High Performance Computing Support
Hours Monday through Friday, 8:00 a.m.–noon, 1:00–4:45 p.m. Pacific time
HPC Hotline (technical consulting)
Telephone (925) 422-4532
E-mail OCF: lc-hotline@llnl.gov
SCF: lc-hotline@pop.llnl.gov
HPC Account Management (passwords, accounts, forms, terminations)
Telephone (925) 422-4533
Fax (925) 422-0592
E-mail lc-support@llnl.gov
24 hours a day, 7 days a week
Operations (to report a system or network problem) (925) 422-0484
Postal address LC Customer Services Group
LLNL
P.O. Box 808, L-63
Livermore, CA 94551

Los Alamos National Laboratory
ICN Consulting Office
Hours Monday through Friday, 8:00 a.m.–noon, 1:00–5:00 p.m. Mountain time
Telephone (505) 665-4444 option 3
Fax (505) 665-6333
E-mail consult@lanl.gov
24 hours a day, 7 days a week
Operations (to report a system or network problem) (505) 667-2919

Sandia National Laboratories
Sandia High Performance Computing OneStop Support
HPC OneStop service desk hours are Monday through Friday, 8:30 a.m.–4:30 p.m. Mountain Time. Issues may be reported 24 hours a day via e-mail, telephone, and web form.
High-Performance Computing Support
Telephone (505) 844-9328 or
(505) 845 CCHD (2243), Option #8
E-mail machine-help@sandia.gov
Web Form
(authentication required)
https://arsprod.sandia.gov/kinetic/DisplayPage?name=SS-Engineering-HPC-SR
Account Requests http://sarape.sandia.gov (Tri-lab and PSAAP users)
Network/System Access and Login Instructions
ASC Tri-Lab Access http://hpc.sandia.gov
Internal Access https://computing.sandia.gov