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Alliance for Computing at Extreme Scale (ACES):

 

ASC Computing Resources Help

Lawrence Livermore National Laboratory
High Performance Computing Support
Hours Monday through Friday, 8:00 a.m.–noon, 1:00–4:45 p.m. Pacific time
HPC Hotline (technical consulting)
Telephone (925) 422-4532
E-mail OCF: lc-hotline [at] llnl.gov (lc-hotline[at]llnl[dot]gov)
SCF: lc-hotline [at] pop.llnl.gov (lc-hotline[at]pop[dot]llnl[dot]gov)
HPC Account Management (passwords, accounts, forms, terminations)
Telephone (925) 422-4533
Fax (925) 422-0592
E-mail lc-support [at] llnl.gov (lc-support[at]llnl[dot]gov)
24 hours a day, 7 days a week
Operations (to report a system or network problem) (925) 422-0484
Postal address LC Customer Services Group
LLNL
P.O. Box 808, L-63
Livermore, CA 94551

 

Los Alamos National Laboratory
Computing Help Center
Hours Monday through Friday, 8:00 a.m.–noon, 1:00–5:00 p.m. Mountain time
Telephone (505) 665-4444 option 3
Fax (505) 665-6333
E-mail consult [at] lanl.gov (consult[at]lanl[dot]gov)
24 hours a day, 7 days a week
Operations (to report a system or network problem) (505) 667-2919

 

 

Sandia National Laboratories
Sandia High Performance Computing OneStop Support
HPC OneStop service desk hours are Monday through Friday, 8:30 a.m.–4:30 p.m. Mountain Time. Issues may be reported 24 hours a day via e-mail, telephone, and web form.
High-Performance Computing Support
Telephone (505) 844-9328 or
(505) 845 CCHD (2243), Option #8
E-mail hpc-help [at] sandia.gov (hpc-help[at]sandia[dot]gov)
Web Form
(authentication required)		 https://arsprod.sandia.gov/kinetic/DisplayPage?name=SS-Engineering-HPC-SR
Account Requests http://sarape.sandia.gov (Tri-lab and PSAAP users)
Network/System Access and Login Instructions
ASC Tri-Lab Access http://hpc.sandia.gov
Internal Access https://computing.sandia.gov