Sierra
Other ASC Resources
LLNL:
Sandia:
Alliance for Computing at Extreme Scale (ACES):
ASC Computing Resources Help
Lawrence Livermore National Laboratory | |
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High Performance Computing Support | |
Hours | Monday through Friday, 8:00 a.m.–noon, 1:00–4:45 p.m. Pacific time |
HPC Hotline (technical consulting) | |
Telephone | (925) 422-4532 |
OCF: lc-hotline [at] llnl.gov (lc-hotline[at]llnl[dot]gov) SCF: lc-hotline [at] pop.llnl.gov (lc-hotline[at]pop[dot]llnl[dot]gov) |
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HPC Account Management (passwords, accounts, forms, terminations) | |
Telephone | (925) 422-4533 |
Fax | (925) 422-0592 |
lc-support [at] llnl.gov (lc-support[at]llnl[dot]gov) | |
24 hours a day, 7 days a week | |
Operations (to report a system or network problem) | (925) 422-0484 |
Postal address | LC Customer Services Group LLNL P.O. Box 808, L-63 Livermore, CA 94551 |
Los Alamos National Laboratory | |
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Computing Help Center | |
Hours | Monday through Friday, 8:00 a.m.–noon, 1:00–5:00 p.m. Mountain time |
Telephone | (505) 665-4444 option 3 |
Fax | (505) 665-6333 |
consult [at] lanl.gov (consult[at]lanl[dot]gov) | |
24 hours a day, 7 days a week | |
Operations (to report a system or network problem) | (505) 667-2919 |
Sandia National Laboratories | |
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Sandia High Performance Computing OneStop Support | |
HPC OneStop service desk hours are Monday through Friday, 8:30 a.m.–4:30 p.m. Mountain Time. Issues may be reported 24 hours a day via e-mail, telephone, and web form. | |
High-Performance Computing Support | |
Telephone | (505) 844-9328 or (505) 845 CCHD (2243), Option #8 |
hpc-help [at] sandia.gov (hpc-help[at]sandia[dot]gov) | |
Web Form (authentication required) |
https://arsprod.sandia.gov/kinetic/DisplayPage?name=SS-Engineering-HPC-SR |
Account Requests | http://sarape.sandia.gov (Tri-lab and PSAAP users) |
Network/System Access and Login Instructions | |
ASC Tri-Lab Access | http://hpc.sandia.gov |
Internal Access | https://computing.sandia.gov |